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Gartner® Research
Learn about new and emerging service offerings that are transforming the employee device life cycle services market.
End-user services leaders must balance increased customization options against key use cases to ensure they procure the right service packages.
Strategic Planning
By 2028, 70% of organizations will adopt a managed device life cycle service offering, up from less than 20% in 2024 says Gartner®. Firstbase helps companies provision, procure, repair, replace, retrieve, repurpose, recycle, and dispose of devices on a global scale.
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Automate Repetitive Manual Tasks
Reduced operational burden by outsourcing mundane, repeatable device management work to free up capacity for IT to focus on more strategic initiatives by integrating your HRIS, SSO, MDM, IT Logistics, and Asset Management Solutions to focus time on security, automation, and cost control initiatives
Sustainability
Sustainability services have become a key differentiator for vendors offering MDLS. Sustainability has become a critical component of MDLS, with many providers piloting or implementing services based on asset recovery, refurbishment, redeployment, or analytics-based life span extension
